Patient Access

Please note: Patient Access is a third party service and is not managed by the practice. Please contact patient access directly by either emailing or clicking here if you are experiencing any issues.  


a hand holding a mobile device

Patient Access is an online provider which allows you to book/cancel appointments, order repeat prescriptions and view your medical record*. To sign up for patient access, please present to the surgery with 2 forms of ID (proof of address & photo ID) and complete our Patient Access registration form. A copy is also available to complete & print here: Patient Access Registration Form

For further information regarding Patient Access, please click here:

Glossary of frequently used terms is available for download here: UVS Glossary of terms

*Medical record viewer is available from 29th November 2023. You do not need to apply for access, it will automatically be available if you have a Patient Access account. Medical record viewer is for prospective records from this date only. 


Question: What is viewable on my Patient Access app? 

  • Results, including: blood tests, blood pressure, ECG, radiology (if ordered by the practice)
  • Immunisation history 
  • Repeat medication
  • Letters to and from the doctor
  • Allergies
  • Active medical problems
  • Brief consultation information (coded issues and not full consultation details)

Question: Can I change information on my record? 

The information available to you will be viewable in "read-only". However, if you view information on your record that you feel is incorrect, please contact the practice. 

Question: How secure is Patient Access? 

Every patient will have their own unique login details. It is your responsibility to keep your login details and password safe and secure. 

Question: Can children have Patient Access? 

The age limit set for Patient Access is 16+. However, proxy access can be granted for access to medication and appointment booking only. Please follow the usual registration process mentioned above. 

Question: Can access to my account be removed? 

Access can be remotely turned off by the practice.

Question: If I want to be able to view my full record from before the 29th November, what do I do? 

Please contact the practice to discuss your request with our admin team.