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Official Facebook for Upton Village Surgery 

Welcome to Upton Village Surgery

We are a relatively small, urban, practice located in purpose-built premises, situated in the heart of Upton-by-Chester.   The practice population is approximately 7,200.  We are not a Limited partnership.
We play an active part in the planning of health services for the local community and the development of primary care through our involvement in the Cheshire CCG.

Coronavirus Update

All appointments are triaged by telephone first, please call to book.

GPs and Nurses will arrange face to face appointments with patients as required. 

The NHS in Cheshire and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus;
  • in the last 14 days you've been to a country or area with a high risk of coronavirus;
  • you've been in close contact with someone with coronavirus.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Everyone in the United Kingdom with symptoms now eligible for coronavirus tests (Over 5 years old)

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

 

Please click on the following link for the guidelines on social distancing for everyone in the UK and protecting older people and vulnerable adults 

https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people

For further Info on Copying with COVID -19 please click on the following link 


https://livewell.cheshirewestandchester.gov.uk/Categories/4854

NHS Test and Trace scam
The NHS Test and Trace Service is aimed at identifying and advising people who have had close contact with someone who has tested positive for COVID-19. Close contact is defined as:

  • Having face-to-face contact with someone (less than 1 metre away)
  • Spending more than 15 minutes within 2 metres of someone
  • Travelling in a car or other small vehicle with someone (even on a short journey) or close to them on a plane.

We want you to recognise the difference between a genuine and fraudulent NHS Test and Trace conversation. There are reports that scammers are trying to impersonate contact tracers in an attempt to obtain personal information. NHS Test and Trace contact tracers will always:

  • Call from 0300 013 5000
  • Send text messages from "NHS"
  • Ask people to sign into the NHS test and trace contact-tracing website
  • Ask for your full name and date of birth to confirm identity, and postcode to offer support while self-isolating
  • Ask about any coronavirus symptoms
  • Ask you to provide the name, telephone number and/or email address of anyone you have had close contact with in the two days prior to symptoms starting
  • Ask if anyone you have been in contact with is under 18 or lives outside England.

They will never:

  • Ask for bank details or payments
  • Ask for details of any other accounts, such as social media
  • Set up a password or PIN number over the phone
  • Call from a premium rate number such as those starting 09 or 087

Click here for more information about NHS Test and Trace.


eConsult

econsult

We have introduced a new service that allows patients who are aged 18 and over and registered at the practice to consult with a GP electronically and offers alternatives to calling or coming into the surgery for common, more minor problems.
Using this service you can also access self-help content and alternative options available to you (eg pharmacy, symptom checkers).  You can also complete your own annual review for Asthmas, Hypertension and Contraceptive Annual checks online.

To access the service directly click on 'Get Started Now' on the banner above.

To watch a video on how to use e-Consult, please click here:

e-Consult Video

Healthwatch Cheshire Survey

Healthwatch are key partners in the health and care system, helping inform priorities across Cheshire using the views of local people.

Over the past six weeks, we have been asking Cheshire residents to complete a survey to tell us about their experiences during this time so we can understand what is working well and what could be improved, as well as considering people's mental health and wellbeing during the pandemic.

https://www.surveymonkey.co.uk/r/DXMCRK9

 

(Site updated 08/07/2020)
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