Friends and Family (FFT) Results
Below are the results of our FFT survey, which asks patients the question "Overall, how was your experience of our service?"
Month/Year | Very Good | Good |
Neither Good nor Poor |
Poor | Very Poor | Dont Know | Number of responses | |
December 2024 | 163 | 10 | 2 | 1 | 0 | 0 | 176 | |
November 2024 | 100 | 6 | 4 | 0 | 0 | 0 | 110 | Data only received between 18th - 30th November |
October 2024 | 253 | 17 | 5 | 1 | 2 | 2 | 279 | |
September 2024 | 165 | 17 | 1 | 1 | 4 | 1 | 189 | |
August 2024 | 168 | 15 | 4 | 1 | 2 | 0 | 190 | |
July 2024 | 159 | 17 | 5 | 1 | 1 | 0 | 183 | |
June 2024 | 176 | 20 | 1 | 3 | 0 | 0 | 200 | |
May 2024 | 159 | 18 | 4 | 2 | 0 | 0 | 183 | |
April 2024 | 186 | 16 | 3 | 0 | 2 | 2 | 209 | |
March 2024 | 190 | 23 | 6 | 1 | 3 | 0 | 223 | |
February 2024 | 186 | 22 | 9 | 4 | 1 | 0 | 222 | |
January 2024 | 199 | 29 | 8 | 5 | 0 | 0 | 241 | |
December 2023 | 222 | 22 | 1 | 3 | 1 | 249 | ||
November 2023 | 120 | 9 | 0 | 0 | 0 | 0 | 129 | |
October 2023 | 5 | 2 | 1 | 0 | 1 | 0 | 9 | |
September 2023 | 139 | 8 | 2 | 1 | 4 | 0 | 154 | |
August 2023 | 167 | 25 | 4 | 0 | 2 | 0 | 198 | |
July 2023 | 86 | 19 | 5 | 1 | 1 | 0 | 112 | |
June 2023 | 2 | 3 | 0 | 1 | 0 | 0 | 6 |