Welcome to Upton Village Surgery
We are a relatively small, urban, practice located in purpose-built premises, situated in the heart of Upton-by-Chester. The practice population is approximately 7,200. We are not a Limited partnership.
We play an active part in the planning of health services for the local community and the development of primary care through our involvement in the West Cheshire CCG.
We have introduced a new service that allows patients who are aged 18 and over and registered at the practice to consult with a GP electronically and offers alternatives to calling or coming into the surgery for common, more minor problems.
Using this service you can also access self-help content and alternative options available to you (eg pharmacy, symptom checkers). You can also complete your own annual review for Asthmas, Hypertension and Contraceptive Annual checks online.
To access the service directly click on 'Get Started Now' on the banner above.
To watch a video on how to use e-Consult, please click here:
The NHS in Cheshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:
- Stay indoors and avoid contact with other people as you would with the flu
- Call NHS 111 to inform them of your recent travel to the country
Information for the public is available at gov.uk/coronavirus
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus
Domestic Violence and Abuse
The staff in your practice are trained about domestic abuse and specialist workers are available to support you. Your practice is an IRIS practice. You can talk to doctors, nurses and other staff working here if you are being hurt or controlled by your current or ex-partner, are afraid of someone at home or a member of your family. You can also contact 0300 123 7047 option 2 and ask to speak to your local IRIS Advocate Educator.
The Open the Door website also has lots of information to help if you or someone you know who is in a relationship that doesn’t quite feel right. Visit openthedoorcheshire.org.uk for advice and access to self-support services.
Online security: if you’re worried about someone knowing you have visited this website and other domestic abuse pages from your computer please visit womensaid.org.uk/cover-your-tracks-online/
Our aim is to provide a high standard of service and care to our patients, in a modern setting, whilst retaining the traditional values of family medicine. We endeavour to provide a caring, patient-centred and efficient primary healthcare service to all registered patients.
We undertake to listen to our patients, involve them in healthcare discussions, thereby ensuring our services evolve to meet their needs. This is in addition to continuing to provide a professional, high quality and non-discriminatory service.
(Site updated 12/02/2020)