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Care Hub

Care Hub has been developed by a consortium of partners including GPs from West Cheshire CCG, Brightlife, Brio Leisure and other stakeholders to further links to, and knowledge of Social Prescribing facilities available to our patients.  

What is social prescribing?

Social prescribing, sometimes referred to as community referral, is a means of enabling GPs, nurses and other primary care professionals to refer people to a range of local, non-clinical services.

Recognising that people’s health is determined primarily by a range of social, economic and environmental factors, social prescribing seeks to address people’s needs in a holistic way. It also aims to support individuals to take greater control of their own health.

Social prescribing schemes can involve a variety of activities which are typically provided by voluntary and community sector organisations. Examples include volunteering, arts activities, group learning, gardening, befriending, legal advice, support groups, specific health issues organisations, cookery, healthy eating advice and a range of sports.

Social prescribing is designed to support people with a wide range of social, emotional or practical needs, and many schemes are focussed on improving mental health and physical well-being.  Those who could benefit from social prescribing schemes include people with mild or long-term mental or physical health problems, vulnerable groups, people who are socially isolated, and those who frequently attend either primary or secondary health care.

Practice Policies

Patient Policies: Please contact the Surgery if you require any of our policies in Large Print

Did not Arrive Policy

DNA and Lateness Policy

steth_booksPrivacy Policies

Patient Privacy Policy

Young Persons Privacy Policy

Complaints

Customer service form

We constantly strive to give you the highest standard of family-based patient care. If you have any suggestions, or are unhappy about any aspect of our service, please speak to Sharon King, the Practice Manager, who will be happy to discuss this with you. We also welcome compliments.

Our simple procedure can resolve concerns quickly and confidentially by giving you an opportunity to express your views – good or bad.

In the first instance, please raise your concerns with Sharon King. If, after having discussed the issue, you are still unhappy, please put your complaint in writing using UVS forms available at reception or downloaded from here.

UVS Complaints Policy for Patients

Zero Tolerance Policy

UVS Zero Tolerance Policy

Data Protection Impact Assessment Procedure

The purpose of the Data Protection Impact Assessment Procedure is to support the 7 Caldicott Principles, the 10 Data Security Standards, General Data Protection Regulation (2016), Data Protection Act (2018), the common law duty of confidentiality and all other relevant legislation. Data Protection is a fundamental right and the Practice will embrace the principles of data protection by design and default.

Data Protection Impact Assessment Procedure



 
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